Features: display waiting times – live and without an app
GraceFlow shows waiting visitors the current wait directly on their own phone: as a traffic-light status (on time, slight or larger delay) and as the delay in minutes. Your team only maintains the current delay – the digital waiting room does the rest.
Live waiting times by SMS link
Waiting visitors see the current delay through a personal link, with no app installation and no login.
Personal start-time forecast
Based on the booked appointment, GraceFlow calculates the expected start for each waiting visitor.
Shifts with automatic reset
Define mornings and afternoons as separate shifts and delays reset automatically at the start of each shift.
Absences and notice banners
Record absences and add custom notices so waiting visitors receive timely information.
Anonymous display mode
Show delays as a range instead of exact minutes when your location prefers not to communicate precise figures.
Analytics
Understand delay patterns, peak times and visitor volume with built-in analytics and CSV exports.
Ready for the next step?
Check the pricing or start for free – no credit card required.